Napleton Palatine Hyundai Reviews

Wondering what it's like to buy or service a Hyundai at our Palatine dealership? Read real reviews from real customers — sourced live from Google — and see what drivers across the Chicago area are saying about our sales and service teams.

4.3
★★★★☆
Google Rating
221 E Lake Cook Rd, Palatine, IL 60074

Google Reviews — Live Feed

Customer Highlights

Sales Service

Sales Team Reviews

★★★★★

"He really made the experience so much better. He explained all the features of the IONIQ 9 that we liked and ended up leasing. He guided us through the whole process and was very hands on… worked hard to meet our budget and the car we liked."

Daniel Merritt, Sales — Google / DealerRater • July 2026
★★★★★

"Lian was a pleasure to work with. He was very authentic and had a very nice calm demeanor that made one very comfortable. I knew I liked him immediately, kept his card, and was very happy to purchase our SUV with him."

Lian, Sales — DealerRater • December 2025
★★★★★

"Brayan helped me find my dream car. He was so knowledgeable and genuinely cared about my family — wasn't just trying to make a quick buck. Will definitely recommend."

Brayan, Sales — DealerRater • December 2025
★★★★★

"Sam and Kyle did such a great job helping me with a new Hyundai! They got me a great deal and helped me find the car I love. Thank you guys!"

Sam & Kyle, Sales — DealerRater • December 2025

Service Department Reviews

★★★★★

"Dana and the other ladies were outstanding. Dana kept me posted on my car. I appreciate her so much for an outstanding job."

Dana, Service Advisor — DealerRater • August 2025
★★★★★

"It took a couple of tries, but the dealership got the exact car I wanted. They took the time to go over every detail the car had."

Verified Customer — DealerRater • August 2025

Need service? Schedule an appointment online or call (847) 348-6700.

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Why Drivers in Palatine Choose Napleton Hyundai

Napleton Palatine Hyundai has served drivers throughout Palatine, Schaumburg, Arlington Heights, and the greater Chicagoland area for years. Our reviews reflect a commitment to transparent pricing, knowledgeable sales advisors, and a service department that keeps you informed from drop-off to pickup. Whether you're shopping for a new Hyundai Tucson, Santa Fe, or IONIQ 6, or bringing your vehicle in for an oil change or brake inspection, our team is here to earn your five-star review.

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Get Directions

221 E Lake Cook Rd, Palatine, IL, 60074
Napleton Palatine Hyundai 42.1535036786518, -88.03681075443042.