Customer Testimonials
Great service with a smile. Timely complete service as promised. Used quality products for lasting durability.
Had a great experience. Treated with kindness and my car was ready at the time promised.
Purchased a 2025 Palisade Calligraphy Night Edition from a young, very well trained sales lady Chelly Guerrero who is articulate, patient, and methodical. Wasn't sure I wanted to spend the money and trade in my 23 Telluride, but after having several bad experiences with Kia dealerships, Chelly's patience withstood my procrastination. This dealership was aggressive in their close-out pricing on the 2024 models, but I wanted a clear understanding of the amount I was spending as sometimes trade-in values and dealership math gets confusing and misleading.
I bought a santa fe here. Had a great experience in every aspect. I want to thank especially joey for making this happen. Great customer service. Introduced me to service for my upcoming services on my vehicle. Made sure all my information was up to date, 100% recommend this dealer in palatine area!
I got a car from here and everything went great ! I had a nice sales lady Kathy ! She helped me pick out my favorite car ! She answered all my questions and was very helpful ! My boyfriend came back and got his favorite car a week later from the same car sales lady Kathy ! We both love our new cars and our experience! We also bought a car from here 2 years ago ! Mike was a big help when we made the deals on the cars, he got our prices exactly what we wanted ! I will always come to this dealership when ...
The very nice salesmanship by name Aaron!!! I'm grateful to him for his assistance!
Thank you Chris and Michal for the nice service and i heartily recommend hundai Palatine,thank you gays
we worked with travel and he was great. super nice and helpful. just remember that there will be an extra cost for the interior protection that all their cars are required with. great sales people and very helpful. we got a car with them and are happy.
We had our car in service today and our salesman Angel remembered us and I have to say what an exceptional experience it was. He made sure we were taken care of and went above and beyond. Amazing customer service!! Keep up the great work Angel!!
I love my new Tucson! Thank you Joey for making my experience so smooth. Will definitely be telling my friends about you!
My name is Maribel I was referred by a coworker regarding the deals they where having at the Hyundai dealership. I visited the dealership on 5/14/22 the sales associate Noe Sanchez was very helpful ,and took his time explaining everything to me especially with any concerns that I was having. Overall I had a very good experience there and with the people that helped also.
After purchasing my vehicle with them I had to take it in for service and Noe Sanchez was very helpful. He made sure I was taken care of . If you need to purchase your next car make sure to go to him
I purchased my vehicle with them months ago and I had questions Noe Sanchez assisted me with my questions. If you need to purchase a car I would recommend you to go to hyundai and you’ll get the best customer service .
Love this place, nice people, love chatting with Christopher Biggs, I had a great experience 😊
Chet was awesome! He showed us the exact car we requested to see and made it ours! He even took the time to show us all the small details like syncing our phones, setting up Bluetooth, the radio, etc. Joe, Mitch and Bill were also very helpful! Thanks to all of you! We love our new Tucson!
Very pleased with my recent experience at your dealership. I met with Jason Kell and he took the time to answer all my questions and I was pleasantly surprised how he actually listened to me. He is a real asset to your dealership.
I purchased a new Tucson My experience with Chet was great ! Made the experience Easy - listened to what my needs were and I got what I needed Thanks Paul
Worked with Jason aka Kellz Karz. Very straight forward dealer in my experience. Fastest in and out I’ve had when buying a car and they let me take the car for a couple of hours in between to verify that a car seat I had at home would fit just right. I had no issues whatsoever and have no buyer’s remorse as I felt the price was more than fair in the current market… Everyone was pleasant and I couldn’t ask for much more.
I can't say enough good things about my car shopping experience at Hyundai of Palatine. Chet was amazing to work with; he was extremely personable and transparent, which I greatly appreciated. Lambert helped me get my monthly payments down to a number that I was more comfortable with. And Joe helped educate me on the benefits of warranties and gap insurance. The staff at Hyundai of Palatine took a much more open and educational approach to selling cars, which was extremely refreshing. They weren't pushy and didn't make me feel pressured to make a decision like other ...
Negotiating to buy or lease a new car is usually not a pleasant experience for me. This time working with Hyundai of Palatine resulted in a positive and pleasant experience. My sales person, Angel, was terrific and easy to work with. Angel greater me with a big smile and his energetic personality put me at ease. He was very determined and ambitious to obtain a deal; I wanted to lease a new Santa Fe Limited. I had a few months left on my Genesis G70 which had a greater blue book value then the residual value at the end of ...
This was the best car buying experience we have ever had. Chet Nichols is a smart, knowledgeable and very helpful product specialist. He was patient and worked smoothly to help us get the exact car we wanted. Tony was the General Manager helped to work the pricing so we got a great deal. Michal did the financing and he helped us get a great rate. He was very patient explaining the financing options.
Buying a car from this dealership was surprisingly a pleasant experience. My wife and I worked with Chet and he was fantastic to work with. We went in knowing exactly which car we wanted, and Chet got us our exact car and didn’t upsell us a different model. We had to wait for the car to come in, but Dan, the manager, let us have first dibs on the car as soon as it arrived. Chet was a great guy to work with and he never felt like a salesman - he’s not pushy, he makes the process ...
I bought a pre-owned car from these guys a few days ago. I have to say Chet and Dan were very patient during the process, listened to my concerns, and sought creative ways to put me in that car. The end result was a smooth transaction which was satisfying to all parties involved. I would recommend those guys to anyone interested in a new or used car!
If you’re coming here to buy a car, I highly suggest you ask for Rachal. She was very informative and patient with me. She made my husband and I feel very comfortable and her personality ROCKS. I sometimes dread searching for vehicles because the salesman are usually PUSHY but Rachal was the complete opposite. She was honest and listened to our needs. She went above and beyond to make sure she provided the highest level of customer service. Thanks Rachal you are the best!
Working with Chet to get my daughter a new Elantra SEL was very low stress. Very satisfied and would go back again for another car
Chester Nichols, salesman did a great job helping us out with our 22' palisade. I would highly recommend this dealership and Chester.
Chet is a great guy. He made sure I got the best deal possible and that I drove away knowing the ins and outs of my new car. Everyone was friendly and made the 3 hour process seem 1 hour. Thank you!
My 3rd vehicle purchased through Hyundai of Palatine and once again I highly recommend this dealer. Salesman Chester Nichols a true gentlemen as well as Dan DeLafont the sales manager. Nothing shady here and you will be dealt with the upmost respect. If you are in search of a car go here, you will not be disappointed
Great experience with Chet, Dan and Michael.....they made our purchase experience fun and smooth.... We appreciate them!!! They explained the works of vehicle and stayed late to ensure we were taken care of.
It was a friendly dealership. Very helpful and not pushy. Chet Nichols is the best person that I have purchased a car from. Would recomend him to anyone.
The dealership and everyone working there was exception. The process was seamless, the staff was great (Chet, Dan and Mehow) and the car is perfect. This was by far the best experience I have ever had a dealership - I won't go to another one.
A great dealership. Friendly helpful and not pushy. Chet Nichols, Dan and Matt were great
Wow is all I can say from beginning to end! The customer service was phenomenal and Chet is definitely the man you want to see. My experience started with a phone call with the BDC department with a lady named Melinda and from there it was seamless. Chet and Dan definitely made my car buying experience one of a kind. From the knowledge of the product and so much more. Melinda had fabulous customer service and definitely someone who knew how to relate to a customer and making sure the cat I wanted was going to be there when I ...
Chet is the best. Very difficult market right now to buy in. He didn’t “force” us to make a decision. But guided us to the best they can offer. Held the offer as long as possible even while we explored other options.
This is my 8th Sonata and I must say this was the best experience I've had to date! Chet knew his stuff, realized I was a Hyundai man and treated me with the respect I needed. How often do you hear this was a fun car buying experience? This truly was for me. Chet was experienced, knowledgeable, and just down right fun. What a breath of fresh air!
I bought a new Sonata from Palatine Hyundai on Friday and it was hands down the best vehicle purchase I’ve ever had. Highly recommended!
I purchased a new Santa Fe from Chester Nichols at Hyundai of Palatine. How refreshing to actually work with an honest, easy-going professional. Chester made the process informative and dare I say "FUN". The man knows his Hyundai vehicles and is passionate about the cars he sells. For me, he took the buying process to a whole new level. If you need or want a Hyundai, go see Chester.
It’s a pleasure to give Chett Nichols a raving review he was a great salesman he helped us through a hard time .We had bad experienced with a vehicle that caught on fire and he understood and was very considerate. So I’ll reach out to Chett and tell him thank you again! Joe and Shiela Harris
One of the finest buying experience in my life.Chet knows his stuff and spends time to insure that you leave dealership completely satisfied.Sold me a car that we wanted and delieverd color and interior that my wife wanted.
Great experience. Chet really knew his stuff and was able to get me a good deal. Would definitely recommend them to anyone looking to get a Hyundai.
This was the best car buying experience in my entire life. Chet, Jim, and Dan were great to work with. I told them what I wanted and they delivered it, without trying to upsell me. After purchasing the car, Chet gave me a very comprehensive overview of the features of my car.
Chet Was great. Personable and honest. Thorough knowledge of vehicles and recommendations. Made the last minute purchase decision a very pleasant experience for me. Highly Recommend!
Chet was great to work with. Pretty easy time and left the lot with the deal I felt was right and a great car to boot.
Worked with Chet Nichols on the purchase of my car. Super cool guy. Great balance of professionalism and being down to earth. Didn't feel like awkward small talk that can seldom come with buying a car. Will recommend if i know of anyone looking to buy.
Can’t say enough good things about my experience here. It was everything car buying should be- easy, professional, and exciting! I came here after having a bad experience at a different dealership nearby and I’m so glad I did. Chet worked with me to find the perfect car for my budget. He didn’t push me to spend a dime more than what I had budgeted. While we were waiting for my paperwork we had the most enjoyable conversation. When I was finally ready to drive off the lot he walked me through all the amazing features of ...
Great experience buying the car i wanted without any of the extra dealer add-ons that make the bottom line price a big surprise. Would recommend.
Fair, fast and efficient! It was a pleasure working with Chet Nichols and the Hyundai team. One of the best car buying experiences we’ve had.
Bought my Tucson here. Is was a very easy and no pressure sale. Chet was very knowledgeable and thorough when exeplaining how to use all the feature and optionson my vehicle.
We were looking for an Audi and unexpectedly there was one at this Hyundai Dealer. We worked with Chet and Tony and both were professional and efficient. We were pleased with the experience.
I highly recommend Hyundai of Palatine. I worked with Chet to buy my 2021 Kona and he went above and beyond. His no BS approach to car sales made it easy to find what I need. He doesn’t try to nickel and dime you, he wants the best for you and your new car buying experience. If you are in the market for a new car, I highly highly encourage you to stop in and give this place a look around.
The new Leader Group that now owns Hyundai of Palatine has made it an excellent place to buy a vehicle. Salesman Chester Nichols and Sales Manager Dan DeLaFont provided an excellent sales negotiation process result in our trading in our front wheel drive 2016 Tucson and buying a new hi quality All Wheel 2021 Tucson. Salesman Chester Nichols really shined at vehicle delivery as he explained all the new features.
Great dealership. Took time out to get me the best deal. No stress or pressure. Very professional, Knowledge and patient. Never going to another dealership again. Excellent staff. Going to tell all my friends.
Chet was the best .he helped me and answer all my questions .I can’t thank him enough ..he gave me the best price and was very professional with me
The purchase was made quickly and successfully, the team is knowledgeable and professional. this is the place I am ready to recommend to friends. Special thanks to Chet Nichols
Nice dealership. I leased a 2020 Kona here. Chet, Dan, and Brian were all courteous and professional. The negotiations were fair and the cost seemed reasonable. I plan to return to Palatine Hyundai at the end of the lease term for another lease or purchase.
Had a really great experience at Hyundai of Palatine. We leased a new Hyundai Kona for a very reasonable pricing structure. Chet Nichols was an extremely friendly and knowledgeable salesmen. He was not pushy and showed as all of the details of the car and kept us entertained in the process. Highly recommend.
Chet was real good to me. He was not pushy. He gave me some suggestions on the car to consider. I ended up buying a 2019 Elantra SE that was a demo. Chet gave me a good price on the car. Brian in finance was real good too. He did not push any extras on me. I would highly recommend these two at Hyundai of Palatine.
Best experience in my life very resourceful and educated. Not only did he help find a good car in my budget but he also took the time to show me the difference from buying a new car as to a used one. I’m very satisfied with Chet Nichols and the services he provided. Especially with my new 2020 Tucson
I feel like they are good but too push customer a lot. Also i feel they charged me more then since it 2020 car but this is manager special since their registration and license plate was ready. I feel i paid more then other Hundai dealership.
Best car buying experience ever, Dan and Chet were fantastic to work with! No haggling back and forth, we came to quick agreement on price and the car was prepped while we completed the paperwork. In and out within an hour, simply exceptional customer service. No stress, quick and efficient. Highly recommend Hyundai of Palatine!
The service at Hyundai of Palatine was exceptional. I made an appointment with a salesman that my friend highly recommended. Dan and Chet worked together to see that my needs were met and I got the car I wanted at a competitive price. Chet was knowledgeable, patient, did not pressure me, and offered me help after the sale. It was
I had an outstanding experience at Palatine Hyundai. My salesman and the sales manager where great to work with. I would highly recommend this dealership.
Chet Nichols was a great agent. He communicates well and answered all of our needs and questions. You are lucky to have him. He is a great salesperson.
Chester Nichols really takes the time for his customers and try’s to give straight answers and very professional when showing the numbers. Thank you!
Leased a car 3 yrs ago, different ownership, terrible. Was there yesterday, Rod was great, going back today for new car. Unlike before not pushy
Chet and all the staff made the process so simple and enjoyable. I have purchased many cars and have never been treated better. I would recommend him to anyone.
Chet is the best salesman we’ve encountered. He pushed through and fought for the Deal that we wanted. Chet, Brian and Jim should be named the Car Avengers because their teamwork was unmatched. PERIODT. I look forward to work with them again in the near future. Thank you guys very much for all that you do! 🙂
The absolute best experience I’ve ever had! These guys went above and BEYOND for me. From start to finish I felt so welcomed and cared for. They worked so hard to get me the best deal they could. I will most definitely go back and I suggest everyone looking for a car to come here and ask for Chet Nichols! He’s the best it’s clear he does what he does to help people not just to improve sales or commission. They promised me my dream car and I was able to drive off with it today! Incredible ...
Jason Kell went above and beyond to make are car buying experience extremely enjoyable he took the time and was not pushy he was great.
My experience at palatine Hyundai was the most pleasant experience I’ve had in a long time, Chet the sales rep was awesome gives u exactly what u ask for and also goes the extra mile to help u out. Highly recommend this dealership
Sales person was able to provide answers to all my questions so I could make a good decision. Great service in the sales department area.
It was my pleasure to work with Dustin Oliff in new car sales. I purchased a fully loaded sonata, and was very pleased with Dustins straight forward approach. I was there to buy a car, not compare, and Dustin did his best to roll with my punches, Dustin himself gets 10 stars. Now the finance department..... quite the different story. The guy on the counter was an absolute bulldog, he would not give me a straight answer toward absolutely any of my questions or requests. He outright lied to me on five separate occasions while i was asking for pricing and ...
We were looking for a Santa Fe, shopping around and filled out a few online forms to get some contacts. Had a few... each other dealership except for Grossinger had some type of hidden or dishonest interactions with us. They would send me emails and tell me the "cost" of the car... when I contacted them, I found out there were other hidden costs. EVERYONE but Grossinger gave me the double talk. We finally spoke to Dustin at Grossinger (he called me) and I told him I was about to make a decision and suggested that I come ...
Kind friendly and nice people to deal with . They also have a place for kids to play! Roman and Terrell had good attitude & did a good job from start to finish. I recommend them. Well worth the trip!
Hyundai Palatine is truly a transparent dealer from start to end. I went to other dealers that claimed transparency but only Palatine was transparent. I researched over several weeks and the Internet price true, no hidden agendas. Aya, Roman, and the Internet Manager were awesome. Come here if you're in the market for a new car.